Privacy Policy
At Ofelia (referred to as “we”, “us” or “our” throughout this Privacy Policy), data protection and confidentiality are high priorities. This privacy policy sets out clear guidelines for how Ofelia processes your personal data. Further, we explain how we use the personal data that you leave and/or provide when you visit our website and use the various services on the website.
It is important that you read our Privacy Policy to be fully aware of how and why we are using your data. This website is operated by squarespace, so please refer to their privacy policy here.
The following summarizes the relevant parts for your visit at www.ofeliathebrand.com
1. COLLECTION OF PERSONAL DATA
You will always be informed about the collection of your personal data. The personal data collected by us may include; your name, your email address, and similar identification data, information about an online purchase and about your navigation on the website.
With the submission of your data it will always be stated whether the submission is voluntary or necessary for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected in one or several of below cases:
When you buy goods online at www.ofeliathebrand.com
When you sign up for our newsletter
When you have created a customer account
If you use your email address in more than one of the above cases, your personal data will only be collected and registered in one place. This way your information is already stored when you shop at us, and you will not receive the same marketing material from Ofeliathebrand more than once.
Please note that we share this information with Squarespace, our hosting provider, so they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
2. USE OF PERSONAL DATA
Personal data is used in connection with:
Order completions and handling of orders
Customer service support
Details relating to your purchase
Please note that we share this information with Squarespace, our hosting provider, so they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
3. COOKIES
We use cookies for different purposes on our website. You can read more about the use of cookies by Square space here(The cookies Squarespace uses.)
On www.ofeliathebrand.com we use cookies to analyse how our website is used and to allow Squarespace, our hosting platform, to securely serve this website to you. We further use the data to navigate users to the correct website domain based on their location and preferences. The information that we gain from cookies is used to analyse and improve the experience on the website. Furthermore, we use cookies to execute orders in our web shop. The information provided in the statistics is anonymous and cannot be used to identify named users.
4. EMAILS
ABANDONED CARTS
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
MARKETING EMAILS
At Ofelia we send you newsletters to have a door into our universe. You can unsubscribe from clicking the link at the bottom of the newsletter.
Please note that we share this information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
5.THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as Google Fonts and Adobe Fonts, have their own privacy policies in respect to the information we are required to provide to them for our use of the font tiles.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. As the transparency is one of our pilar, we would like to inform you that these servers may receive personal information about you, including:
Information about your browser, network, or device
Your IP address